Better business results from your writing . . .
 

 



 

Testimonials

Here's where we let our clients tell you what they think about our business writing and copywriting training...

“Scott is an excellent teacher. I will definitely recommend this workshop to my colleagues. I’ve learnt a lot today.”
Navita Dindayal

“Excellent program. Great learning experience. I am looking forward to implementing the strategies”
Patrick McEntee

“Most useful training course I’ve taken while at CFO.com. Excellent content and an excellent instructor. Thank you!”
Trena De Landro

“This workshop is excellent”
Sally Goldman

“Enjoyed the class and learnt some very useful techniques”
David Spindler

“Very engaging and great tips”
Heather Rush

“Engaging, lively, great reminders”
Michele Chicorne

“Good blend of structured and on the fly. Very engaging”
Nat Antman

“Scott is an excellent presenter!”
Brian Lee

“The presenter made the topic interesting, the information is useful and will definitely be used from tomorrow. Thanks!”
Terry Archer

“This class surpassed my expectations. It was fun and informative. I will be able to make positive changes in my writing immediately!”
Reagan Miller

“The instructor was excellent – very helpful!”
Gilda Stahl

“You offered invaluable advice. I really enjoyed attending! I especially appreciated your patience and response to questions and issues. Good luck to you!”
Zoe Zenowich

“Great class!”
Marina Guvenc

“Great class. Opened my eyes. Thanks”
Chris Shedd

“I liked the trainer’s energy levels and way of interacting with people”
Katina Wrocki

“Very helpful! Great tools for overcoming writing shyness”
Maria Teresa Ramos

“Excellent – the writing exercises brought it to life”
Jane Coulter

“Very important and useful advice on effective techniques for communicating better with people”
Jim Alfieri

All from delegates on business writing workshops run for The Economist in January 2010

--------------------------------------------------

“Excellent workshop! Loads of simple, memorable and profound tips to improve writing skills. Very helpful, but also conveyed in an extremely audience-friendly and understandable (and enjoyably interactive) way!”
Malcolm  Mackinnon

“Fantastic! Thank you.”
Danica Issell

“Great workshop, really enjoyed the content and will benefit in the future”
Philip Higgs

“...very good and extremely useful”
Henrietta Wilson

Very useful course. Will take a lot of valuable things away with me. Anna Goulette

Not only did this course give me lots of ways of tackling my writing but I learnt about grammar too, which was really useful. A really valuable course. Claire Reeves

Excellent course. I will re-read the material and apply the ideas to raise my writing skills. Gabriella Marsh

Really useful session. Scott has a good presenting style – engaging, knowledgeable and encouragingly open to the group and its differing needs. Jessica Hamilton

Scott was incredibly engaging throughout the day. Rachel Osborne

Great course. Learnt a lot. Jemma Wilson

Have learnt much more than I expected. Thank you! John Kiggins

Have learnt a great deal. The fact you can apply it straightaway is great. Baljinder Matharu

All from delegates on business writing workshops run for Allen & Overy in January 2010

--------------------------------------------------

Excellent workshop - engaging, interesting and stimulating. One of the best I have attended in a long while. Lots of "little" easy things to take away and apply. Rachelle Jordan

Very interesting session. Refreshing and modern take on writing. Chris Hammond

Presenters really grabbed my attention. Some neat tips and tricks. Booklet of slides useful for making additional notes alongside relevant slides. Jackie Clayton

Very good course with the right balance of theory and exercises. Course leaders are clearly knowledgeable and so gained respect quickly. Examples were relevant and interesting and course kept me engaged. Mike Johnston

All from delegates on a business writing workshop run for Groupe Aeroplan in June 2009

--------------------------------------------------

A useful incisive aid to those of all levels involved in writing to sell for their business. Aisling O'CDonnor, BNA

As a beginner I found the day very helpful. I will take a lot away from this course, and would recommend it to anyone interested in learning more about copywriting. Natalie Chivers, Squires Group

I am impressed with the level of new techniques I have learned which I can apply straight away. Ben Ross, 888.com

The structure and format of the course was good. Sarah Willing, IDG

Enjoyed the course and learned a great deal. Kenneth Connolly, 888.com

I thought the course was a great reminder of how to go about writing compelling copy. Nick Wells, Firebrand Training

I thoroughly enjoyed the course. Kelly Dudley, Oxfordshire Press

Andy and Scott's entertaining and sparkling delivery styles captured the imagination. Their anecdotes and hints and tips were invaluable. Mary Clarke, Sticky Change

Refreshed and sharpened skills. Will go back to my screen revived and ready to do better. Sue Roberts

Really enjoyed the course and feel I can apply a lot of what I have learnt to this job and any other future job. Alli Wilson, RCN Publishing

Everything about the course contents and delivery was excellent. I need other courses to be delivered like this to enhance my work.

All from delegates on an open copywriting workshop run in April 2009

--------------------------------------------------

Deen Olugunna

Excellent course, good content and interactive style. I will take plenty away from it.

Clinton Geeves

Very informative and I enjoyed it. Andy makes the subject come to life and helps everyone interact as a group.

Dan Hopkins

All from delegates on a copywriting workshop run for Westminster City Council in December 2008

--------------------------------------------------

Engaging and interactive. A great day with top tips for improving copywriting.

Santa Marku

Engaging, informative and fun! A very good refresher on what I've forgotten! Practical solutions I can start applying now.

Sophie Phipps

Really enjoyed the practical sessions.

Tracy Davis

Very good session. Will definitely start using the skills I've learnt.

Sundeep Ubbay

Fab!

Jayne Kavanagh

All from delegates on a copywriting workshop run for BSI in October 2008

--------------------------------------------------

I'm usually a bit sceptical about courses, but I really enjoyed this. Thanks!

Katie Fuller

Great to have the opportunity to use the theory in the session/ask questions/get feedback.

Kathryn Smith

Really enjoyed the day, lots of useful techniques. Andy applied his knowledge/techniques extremely well to our work and organisation.

Jennifer Baskerville

Rekindled a passion for precision in writing and belief in  the power of the right words in the right place.

John Clare

Clear, concise and relevant. Some great time-saving techniques.

Farrah Stevens

Very stimulating discussion.

Ciaran Nelson

Fun, interactive and made me think. Will be applying what I've learnt back in the workplace and stick up for good writing!

Kim Barratt

Enjoyable and useful - thank you.

Rob Hume

Best training course/workshop I have ever been on by far. Why can't they all have such a great facilitator, vastly knowledgeable and inspiring about the subject?! So relevant + loads of practical, useful tips to take away. Please send more RSPB writers on this course. Thank you Andy! Perfect. Great day.

Mark Ward

All from delegates on copywriting workshops run for RSPB in September 2008

--------------------------------------------------

’Make pensions sexy’ was the mission statement I came away with after your training course for PSLs [Professional Support Lawyers]. No small challenge. But your training has transformed my and my Pensions PSL team's writing style.

Before we put pen to paper, we now try to get inside our reader’s head, find out what they’re interested in and gauge their attention span for our communication. And we’re using imagery, dynamic headings and stronger language, thinking about sentence length and even the balance of words in individual sentences. It’s harder work but the end-result is more interesting, readable and, yes, sexy.

When a reader says, ‘You put the X-factor back into Pensions’, you know you’re doing something right! Thank you, Scott.

Giannis Waymouth, Senior Professional Support Lawyer (Pensions), Allen & Overy LLP

 

--------------------------------------------------

 

 The activities were very practical and really made the new skills sink in.
Vivian Praxoulis

I thought that the course was perfect. At no point did I feel that the pace or content was wrong. Many thanks!
Matthew Jennings

Very informative and useful course. Good examples and links to the real world helped bring the theory to life.
James Moir

I wish everyone in the business could go on this course...Very good, thanks.
Helene Trad

Great workshop. Gave good grasp of the fundamentals. Will start using the skills right away.
Pradeep Raina

All from delegates working at Loyalty Management Group,
one-day workshop in London on 14 October 2008

Very practical and entertaining. I learnt several very useful practical tips for my business writing.
Victoria Jannetta, Field Fisher Waterhouse

Excellent!
Isabella Folwell, Threadneedle Asset Management

Scott is a very engaging speaker - I got some very practical advice and tips from the session.
Kathy Jacob, Pinsent Masons LLP

Shame it only lasted an hour and a half! Really interesting.
Delphine Diers, Grant Thornton

A very good, interactive session.
Darron Chapman, TFPL Ltd

Gained a lot of very useful tips from your session."
Sue Hill, Sue Hill Recruitment

---------------------------------------------------

Definitely useful and practical, even for experienced and confident writers. Good underlying principles (eg plain English) and specific tips about how to improve.
Gareth Cox

Very useful. My burning issues were pinpointed and I feel more confident in my writing.
Brooke Jay

From delegates working at Allen & Overy,
one-day workshop, April 2008

Excellent course, with relevant content as well as some great tips. Would highly recommend.
Mark Roberts

 

The best structure for a training session I've ever had. Handouts, interactive work, brilliant! Many thanks.
Virginia Gill

 

The content was relevant and easy to apply to day to day activities.
Christopher Rushe

All from delegates working at Emap,
one-day workshop on 5 December 2007

---------------------------------------------------

 

The most authentic and practical course I have attended. Balance of theory and practice spot on.


Matt Nesbitt
Publisher
Oxfordshire Press
29 November 2007

---------------------------------------------------

I’ve been on copy courses before, and have been writing copy for some time - but your course had more impact than other courses, because the content and pace were excellent, it was very well presented, and you were able to answer any questions the group put to you.

The course was excellent, really interesting and enjoyable. I learned a lot. I also learned that when creating an ad to ‘Save the Shark’, not to put ‘shark’ and ‘attack’ in the same sentence!

I will certainly recommend your course to my contacts.
Claire Percy

Very engaging and enjoyable. Very useful.
Alice French

Very informative and entertaining.
Martha Fumagalli

Very engaging, useful and interesting.
Jo Noble

All from delegates working at Kogan Page,
one-day workshop on 8 November 2007

---------------------------------------------------

Really enjoyed the workshop and learnt a lot....Thanks.
Miles Platt

Great course. Very practical and delivered with lots of energy.
Adrian Power

Group task was really enjoyable. The course was relevant to me and the writing I do in my daily life.
Harriet Green

Very informative. Certainly a lot to take away and consider. Learnt a great deal.
Sandra Bunting

All from delegates working at Jack Morton Worldwide,
one-day workshop on 5 November 2007

---------------------------------------------------

It has been a great experience. I have learnt more in one day than in years of school. Thanks.
Angelo Repole

Very good. Enjoyed it. Practical and useful.
Georgina Saad

Excellent tips to improve writing style. Understand how to structure and what to include in documents. Be more assertive and get across what I want from reader
Natalie Edworthy

Very helpful. This course has given me great insight into how I need to improve my business writing.
Anuj Mital

A very funny and enjoyable course.
Paul Shearn

Excellent course, will recommend it to others.
Jim Johnson

All from delegates working at The Economist Group,
one-day workshop in London on 27 July 2007

---------------------------------------------------

Very informative, entertaining and sometimes challenging.
Clive Underdown

The areas covered are broad enough to fit many formats. Thank you!
Eve Essien

Great workshop. I felt I learned a great deal about business writing.
Andy Bridges

Made me think more about style and tone of writing ... simple achieves more. Wish I had sent off more samples for feedback from the professionals.
Jacqueline Hails

Gives you confidence that you don't have to be a professor in English to be able to write in Plain English.
Jonathan Bolden

All from delegates working at Loyalty Management Group,
one-day workshop in London on 9 May 2007

---------------------------------------------------

Very helpful workshop. Very effective training methods/exercises.
Yvonne Apea, Economist Intelligence Unit

Very useful course.
Joseph Nathan, The Economist Group

The course will make me aware of my writing. It was particularly useful to consider a piece of my own work from the reader's perspective.
Lucinda Hakes, The Economist Group

Very well tutored with plenty of interaction. This will benefit me in my job. 10/10.
Thomas Gruber, The Economist

Thought provoking and informative.
Karen Levent, Eurofinance Conferences

Excellent workshop - lots of interaction and diversity - thank you very much for this interesting and fun day.
Cynthia Armand-Khant, Economist Intelligence Unit

Both tutors were excellent and gave a thorough overview of business writing.
Matthew Searle, Eurofinance Conferences

Very useful and entertaining course! Even though I did just use an exclamation mark ... I do feel I have learnt a lot about myself and my writing style.
Dorien Lopes Cardozo, Eurofinance Conferences

All from delegates working at The Economist Group,
one-day workshop in London on 1 December 2006

---------------------------------------------------

Well run, engaged and fun. Thanks.
Ron Diorio, Economist.com

Scott and Richard kept the class moving at a great pace considering all the information. It's a long day and yet we were all engaged with the material. Nice job!
Mersina Kakis, CFO Magazine

Scott and Richard kept the class moving at a nice pace and tailored it to address individual people's needs. Great class.
Jessica Ochea, Promotions Analyst, The Economist

I love the manner in which Richard and Scott got us to be more involved. This allowed me to enjoy the training so much more.
Melisa St Prix, The Economist

Scott gave very useful, hands-on practical advice. This advice and his recommendations will help me improve my writing skills. I will take back with me a number of useful tips to implement.
Kevin Quinlan, Publisher, CFO

All from delegates working at The Economist,
one-day workshops in New York on 26,27,29 September 2006

---------------------------------------------------

Really enjoyable and interactive course, which has left me with valuable copywriting skills, which I hope to put into practice in the near future. Well done Andy and Scott.
Nadia Khazna, Marketing Assistant, AP Information Services Ltd

Very good examples. Very good team project at end of day.
Nick Haigh, Marketing Executive, Binley's

A really interesting and informative day – can’t wait to get stuck in and apply what I’ve learnt!
Gemma Sullivan, Marketing Assistant, RBI Search

...very enjoyable and informative.
Laura Meade, Marketing Assistant, Binley's

Copy used to really scare me! Although it's not my favourite task, I'll certainly approach it with less fear. I feel much more confident - thanks!
Katie Prevett, Web Administrator, RBI Search

All from delegates at copywriting workshop organised for the Data Publishers Association, 5 October 2006

---------------------------------------------------

This was an excellent look at all of the important aspects of business writing.
Roy Saunders

Very enlightening and will definitely use the rules and tools.
Ryan Sequeira

This course has restored my confidence  in my business writing.
Iqbal Johal

All from delegates working in Group IT for The Economist Group, one-day workshops on 18 & 19 September 2006

---------------------------------------------------

I’ve stayed completely engaged throughout the day. And I’m actually looking forward to writing something. Thank you!
Sam Wood, Project Manager

Really enjoyable, informative and useful. With genuine practical tips to use in day to day writing life.
Emma Fitzgerald, Producer

Compared with other workshops, I found this one to be much more engaging. The material was presented in a simple yet informative way - and I think I'll actually remember it too! Thank you.
Susannah Vincent, Business Development Executive

Fun and interactive. Extremely useful and relevant for everyday work situations.
Clare West, Project Coordinator

Great day, thank you.
Tim Collett, Producer

Very enjoyable workshop ... firming up of existing concepts and useful introduction to many new ones. A great success.
Alec Braun, Project Coordinator

I found the session very interesting and picked up some great tips that I will definitely put to use. Thank you.
Helen Sullivan, Account Executive

All from delegates working at Jack Morton Worldwide,
one-day workshop on 18 August 2006

---------------------------------------------------

A very inspiring day delivered by two very articulate people. Plenty of substance to take away and apply to everyday work. Thanks!
Robin Hough

Very good training. Right mix of interaction and theory.
John Emerson

Very enjoyable day with lots to think about.
Clare Donovan

The pack is great!
Erin Howie

A day well spent out of the office, fun, informative with real value - a novelty.
Amy Davies

An excellent copywriting workshop - much better than anything I've done before. Thanks guys.
Kirsty Harrison

The course has made me realise I have been looking at copywriting in the wrong way and I now plan to apply what I've learnt to ensure it's done in the right way.
Anita Pal

A day well invested.
Leo Stemp

A really good use of time - things that will really benefit me when I get back to the office.
Karen Hutt

Really useful and gave me some good ideas to take away
Victoria Cooper

Fizzy!
Tessa Hood

All from delegates working at Emap Communications,
one-day workshop on 10 April 2006

---------------------------------------------------

Really good interaction. Trainers were upbeat and interesting and somehow even made talking about grammar fun. I will use a lot of what I learned today in my job. Thanks guys.
Elissa Grey

The course demystified the art of good writing: keep it simple! Hazel Carry

The course was run in a really friendly way and I really enjoyed it.
Colin McDonagh

Good coverage of different types of business writing. Useful techniques that can easily be applied to everyday business writing. Dominic Laycock

Trainers had a very good flow and structure and asked questions as well as answering ours. Rashee Patel

All from delegates working at The Economist,
one-day workshop on 30 March 2006

---------------------------------------------------

The best course I've been on. And I've been on a lot.
Andrew Bidwell

Pacy, interesting and fun. Thanks very much. (Love the seven rules and seven tools kit as well.) Anna Bladen

Although there was a lot of theory, you kept it relevant and fun and involved us. It was also good to try out the techniques as we went along and the end competition was very good. It was obvious the trainers knew their stuff and were very enthusiastic. Very good!
Mia Glass

Really relevant and useful. I've never been a big fan of copywriting workshops but I can see myself applying so much of what I've learnt. Helen Cherry

Really good. Practical, informative, fun. Lots of 'take-home' ideas and techniques. Andrew Lee

Finally! A training course that is totally relevant to my day-to-day job. I’ll be following up on the reading too. Susanna Baker

All from delegates working at Emap Communications,
one-day workshop on 24 March 2006

---------------------------------------------------

A fantastically insightful day which has really highlighted some of the areas for improvement in my writing and written communication with others. I'll certainly try to take on board the tips that I've had today. Would readily recommend this course to others. Really enjoyed the course. Thanks. Alan Bennett

This is one of the best courses I have attended. I particularly like the fact that the presenters interacted and changed the structure of the sessions to incorporate a new session that was of specific use. Overall, excellent. Jerry Chubb

All from delegates working at PricewaterhouseCoopers,
one-day workshop on 7 March 2006

---------------------------------------------------

An awful lot better than the last copywriting course we did. Very relevant to our profession and very beneficial.

The course was very good and will be extremely useful. It was obvious that the trainers had a good knowledge of the subject and it was beneficial to hear actual business examples. I was also pleased that they were able to adapt the programme of the day to allow us to go over our own copy.

Lots of ideas. Extremely relevant and useful.

An excellent workshop with some strong commonsense ideas and revolutionary techniques for Emap. Money was well worth while.

Very good - lots of practical ideas which I will use in my job.

Fantastic, interactive training. I would recommend it to everybody in marketing. I will definitely be looking at copy I am supplied and make sure I write with the copy techniques described.

Particularly good - best training I've had in ages.

Best training session so far and will definitely try to apply some of this.

Found the day incredibly useful. It has inspired me to go away and write some copy...thanks.

Definitely recommend this course for anyone interested/involved with copywriting. Informative and interesting.

All from delegates working at Emap Communications,
one-day workshop on 27 January 2006

---------------------------------------------------

Course content was perfect and relevant to my everyday work.
Samantha White, Account Manager, Barkers

Very relevant and enjoyable training.
Karen Mumford, Project Manager, Barkers

Lots of handy tips and techniques. Very helpful and great fun at the same time.
Dawn Nicholson, Project Manager, Norman Broadbent

Very useful training which will benefit me and my work straight away. Thank you.
Amanda Morel, Account Manager, Barkers

Great. Right amount of content, all very useful. No boring parts more importantly!
Bob Kondal, MGMS International (part of the BNB Group)

---------------------------------------------------

Very well presented with a good notebook. Friendly and relaxed atmosphere. Would definitely recommend this to others.

An incredibly useful workshop that will be very useful in my day-to-day life. I wasn't sure I had enough time to come but now I feel it's the best thing I've done this week.

Very informative and clear. Good ideas and takeaweays.

Really enjoyed it. Good content and lively presentation of material.

All from delegates working at The Economist Group,
one-day workshop on 24 November 2005

---------------------------------------------------

Very useful and practical. I have learnt a lot of new techniques and styles and would recommend anbody to attend.

This course has completely made me rethink my approach to business writing. The things I have learnt seem easy to implement.

An excellent course. Well structured and useful content. Very good speakers.

The course has completely opened my eyes to what usually constitutes good business writing. There are many things I am going to use in my daily work. Thanks!

Very informative and a great way of presenting what can be a daunting task. Will definitely use what I have learnt today.

A great course giving a fresh perspective on business writing.

Incredibly useful workshop.

A real eye-opener to the world of excellent business writing. A very useful course.

Very informative and useful.

All from delegates working at a major global professional services firm
one-day workshop on 16 November 2005

---------------------------------------------------

I thoroughly enjoyed the workshop, and found it informative and of real value for improving the correspondence we send from Customer Services. I came away with several ideas not only for my own style of writing but also for ideas to promote our events to the delegates or potential delegates.

It was a fun way of learning, whilst picking up lots of tips and pointers along the way.

Heidi Lawrence
Customer Services Manager
Economist Conferences

Thanks for running such an enjoyable writing workshop for our team in New York.

It’s clear that you know your subject back to front, but what sets you apart is your deep understanding of communication in combination with language, and how to write for the audience. Your responsiveness to clients and effectiveness in a one-to-one as well as a group context are excellent. You are also very creative and make a potentially boring subject fun!

As you know, good writing is a core brand value for The Economist Group. With your help our people are able to demonstrate it every day in their work.

Sally Bibb
Director Group Sales Development
The Economist Group

Andy and Scott's writing workshops focus on the importance of language as a business tool. They taught me how to write in a clear, concise manner, while avoiding lazy habits such as relying on buzz-words and jargon. I expected the sessions to be useful, but was surprised by their fun and upbeat tone. Every firm, regardless of industry, can benefit from these workshops.

David Grossman
Marketing Executive
Economist.com

I'd like to thank you and Scott for a very useful workshop. It is important to learn how to simplify our communication to customers. Your workshop effectively reviews how to chart a course when writing a communication and above all to keep it simple and direct.

Often in today's world we salespeople spend too much time doing business from our point of view rather than from our customer's perspective. Our business communications, whether in the form of email, powerpoint, word doc, phone call often reflect this ineffective position as a result.

Your course helps to put priorities on the right track.

James Alfieri
Advertising Sales Executive
The Economist

I would like to thank you for your excellent workshop at the RIBA Manufacturers Network yesterday. I not only found it informative, but well delivered.

Rachel Daymond-Harris
Primary Presentations Ltd

I thoroughly enjoyed the  language program you offered at The Economist. This course dramatically improved how I use language as a business tool. And yes, it is OK to start a sentence with "AND".

Erika Weed Stern
NY Ad Manager
Economist.com

Thank you for such an excellent session on Tuesday morning.  All the team have said how valuable, practical and interesting it was. Really worthwhile.

Carola York
Marketing Director
TSL Education Ltd

I want to thank you for an excellent business writing course, held recently in London and Vienna. Colleagues in both locations found it of enormous value. In particular, there was a clear focus on practical tools and techniques to improve writing; and the tailored approach, combined with your ability to convey your enthusiasm for writing, resulted in a very positive and effective outcome.

Jeremy Kourdi,
Senior Vice President & Director of Conferences
Economist Conferences

The workshop presented some great tips on capturing and maintaining your audience's attention. And it was fun!

Inna Getselis
Marketing Manager, Americas
Economist Conferences

 Clients

  • Astra Zeneca
  • Bank of America
  • Barkers
  • BP
  • BSI
  • The Economist
  • Emap
  • Foreign and Commonwealth Office
  • GEE Publishing
  • Haymarket Publishing
  • Jack Morton Worldwide
  • Japan Tobacco International
  • Loyalty Management Group
  • Masterfoods
  • Nationwide Building Society
  • News International
  • PwC
  • RIBA
  • Royal Bank of Scotland
  • VNU
  • William Reed

 

 BUSINESS WRITING TRAINING HOMEBUSINESS WRITING WORKSHOPSBUSINESS WRITING COACHINGABOUT OUR BUSINESS WRITING TRAINING COMPANY | TESTIMONIALS FROM OUR BUSINESS WRITING TRAINING DELEGATESBUSINESS WRITING TRAINING RESOURCES | CONTACT US